Nulook CHB respects your privacy. This policy explains how we handle personal information when you contact us through this website, by email, by phone or in person.
Information we collect
We may collect the information you choose to provide when making an enquiry, including your:
- name;
- email address and phone number;
- project address, location or suburb; and
- project details and any other information included in your message.
How we use your information
We use your personal information only to contact you about your enquiry. This may include responding to your message, discussing your project, arranging a visit, preparing a quote and following up on work you have asked us about.
We do not sell or rent your personal information, and we will not use it for unrelated marketing without your consent.
Sharing your information
We may share information with trusted service providers only where needed to host and protect the website, deliver your enquiry, communicate with you or provide the service you requested. The quote form uses Cloudflare Turnstile to distinguish people from automated spam. We may also disclose information where required by New Zealand law. We do not otherwise share your details with third parties.
Storage and retention
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. We keep enquiry information only for as long as reasonably needed to respond, provide requested services, maintain appropriate business records or meet legal requirements. Information that is no longer required is securely deleted or disposed of.
Cookies and analytics
This website does not currently use advertising or analytics cookies. Cloudflare may process standard technical information needed to host and protect the site and verify the Turnstile security check.
Accessing or correcting your information
Under the Privacy Act 2020, you may ask to access or correct personal information we hold about you. Contact us using the details below. We may need to confirm your identity before completing your request.
Contact us
For privacy questions, access or correction requests, contact:
Nulook CHB16 Peel Street, Waipukurau
[email protected]
06 858 8578
You may also contact the Office of the Privacy Commissioner ↗ if you have concerns about how your personal information has been handled.
Changes to this policy
We may update this policy when our website or privacy practices change. The latest version will always be published on this page.